Privacy Policy

Privacy Policy

At Caledonian Consultancy Ltd, we prioritize your control over your personal data. Our site, www.caledonianconsultancy.com, provides users and customers with tools to manage the privacy of their information captured by our services. This Privacy Policy outlines how Caledonian Consultancy Ltd handles and safeguards your data.

Our Commitment to Data Protection

Data protection and privacy are of utmost importance to us at Caledonian Consultancy Ltd. We never sell personal data and ensure all processing operations comply strictly with the EU General Data Protection Regulation (GDPR), particularly Articles 6(1)(b) to (f) and Article 28.

Definition of Personal Data

For the purposes of this Privacy Policy, "personal data" refers to any information related to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, by reference to identifiers such as a name, identification number, location data, online identifier, or factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity (the "Personal Data").

Responsibility for Data Processing

Caledonian Consultancy Ltd is responsible for ensuring the lawful processing of your data on our site.

Types and Purposes of Personal Data Processing

Usage Data

When you visit our site, we collect data including your internet service provider's name, the website from which you visited us, parts of our site you visit, the date and duration of your visit, and information from your device (such as device type, operating system, screen resolution, language, country, and web browser type). We capture and store a truncated version of your IP address, anonymized by suppressing the last octet, ensuring your full IP address never reaches our servers.

We process this usage data to facilitate your access to our services (e.g., to adapt our services to your device) and to identify and prevent misuse. Additionally, we process anonymized usage data for statistical purposes and to improve our site.

Cookies

Our site uses cookies to process information, including standard internet log data and visitor behaviour patterns. This enhances your experience and facilitates certain functions. Cookies are small data files transferred to your device for record-keeping and functionality enhancement. Caledonian Consultancy Ltd stores this information in a pseudonymized user profile and does not use it to identify individual users or match it with other user data.

Cookies are stored on your device, giving you full control over their use. You can deactivate or restrict cookies through your web browser settings. Existing cookies can be deleted at any time. However, deactivating cookies may limit the full functionality of our site.

For more information about the cookies we use, please visit our Cookie Information page.

Acknowledgment

We extend our thanks to everyone involved in upholding these privacy standards and invite you to stay informed about our ongoing commitment to data protection.

Get in Touch with Us via Email

On our website, you can contact us with your inquiries, such as through our contact form. We request your contact details (e.g., name, email address) to respond to your queries. This data is used solely for this purpose.

If you receive emails from us, we may use analytics tools to collect data such as when you open our email or click on any links or banners it contains. This information helps us measure the effectiveness of our communications and marketing efforts.

Sharing and Disclosure to Third Parties

We utilize a select group of trusted external service providers for technical data analysis, processing, and storage services. These providers are carefully chosen and adhere to high data protection and security standards. We only share the necessary information with them for the services they provide, and they are contractually obligated to keep your information confidential and process Personal Data only according to our instructions.

We will only disclose your data to third parties without your explicit consent if required by law or by a public authority or court order.

Communication Preferences

We may occasionally send you notification emails about product updates, legal documents, customer support, or marketing materials. Except when legally required (e.g., data breach notifications), you have the option to unsubscribe from these messages at no cost.

Your Data and Your Rights

You have the right to be informed about the Personal Data processed by us, and the right to rectification, correction, erasure, and restriction of processing. You also have the right to receive a structured, common, and machine-readable format of the Personal Data you provided to us.

We can only identify you through your email address and can only comply with your request if we have Personal Data from your direct contact with us or your use of our site and services. We cannot access, rectify, or delete any data stored on behalf of our users or customers.

To exercise any of the rights mentioned in this Privacy Policy or for any questions or comments regarding the use of Personal Data, please contact us.

If you have given consent, you may withdraw it at any time, which will not affect the lawfulness of the processing carried out prior to withdrawal. You acknowledge that withdrawing consent may negatively affect the quality of the Caledonian Consultancy site and/or services, and you agree that we will not be liable for any loss or damage to your Personal Data due to your withdrawal of consent.

If Personal Data is processed based on Caledonian Consultancy's legitimate interests under the GDPR, you may object to such processing at any time. Please contact us to do so. Additionally, you have the right to file a complaint with the data protection authority in your jurisdiction.

Duration of Data Processing

We will store your usage data until you withdraw your consent. All other data will be retained as long as necessary for the original purpose(s) for which it was collected. We may also retain information as required by law.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will govern our practices regarding the collection, processing, and disclosure of personal data. We will notify you of any changes by posting an announcement on our site.

If you have an account with us, we will inform you of significant changes by sending an email to the address associated with your account unless you have opted out of all email communications. Your continued use of the site and/or services after the effective date of any changes to the Privacy Policy constitutes your acceptance of the updated policy. All changes take effect on the sooner of the day you use the site and/or services, or 30 days after they are posted on our site.